Got any questions?

Frequently asked questions

What’s included in the license?

Access to all Grial UI content as defined per the license tier you purchased. Within the first 12 months, you also get product updates (new features and fixes) and technical support (when included in the plan). 

Grial UI Kit licenses are perpetual. Renew them to get access to updates and support. 

Do I get the screens’ XAML source code?

Yes! You get the XAML code for all the screens and templates included on your Grial UI Kit licensing plan.

Can you customize my Grial UI Kit for me?

Yes, we offer custom design and development services. From existing apps redesign to completely new designs, we cover it all. See more here.

How many licenses do I need?

You need 1 license per app. One app means one cross-platform app targeting all supported devices needed. If your team is planning to build more than one app using Grial UI Kit we encourage you to take advantage of our volume discounts on the Pro Bundle tier.

Do I need a license per developer?

No, you need 1 license per cross-platform application, no matter how many devs work on the app.

Do I have to pay annual licensing renewals?

No, Grial UI Kit license is perpetual, you are allowed to use the product after the one-year-subscription ends.

Is Grial Licensing Model perpetual?

Yes, license is perpetual. Renewals are for bug fixing, support and content updates.

Do I need to pay a new license per target platform?

No, Grial license is app-based. It doesn’t matter whether your app targets Android, iOS or both, you won’t need to pay a single license per app.

Can I upgrade my license from Starter to Pro, or from Pro to Pro Bundle?

Yes, you can upgrade your license by paying the difference between the license you have and the one you want to purchase.

Is there a Grial UI Kit free trial?

There’s not an open trial of the Grial UI Kit product. You can register here and access a Grial UI Kit limited trial upon approval.

Do you offer discounts to educational and non-profit organizations?

We offer a 10% discount to educational and non-profit organizations, provided that the license is purchased directly from Grialkit.com. We will ask for a document or confirmation email that clearly indicates that you are a member of the respective institution.

How do I get in touch with Grial UI Kit support?

Once you purchase Grial UI Kit you’ll have free access to our ticketing system for the first 12 months. Support coverage can be renewed annually. 

Contact us to discuss your specific needs at hello@grialkit.com

What happens to the dedicated support after the one-year subscription expires?

For uninterrupted technical support service, you need to renew the support subscription. 

Early Support Renewal - 20% of total license value

Late Support Renewal - 40% of total license value

Welcome Back Renewal - 60% of total license value

Note: In the case of Pro Bundle renewals, the % is calculated based on the value of the standard 3-license Pro Bundle package.

Topics

Is there any free trial of Grial?
Unfortunately no. The reason is that we deliver 90%+ of de XAML source code with the product.
Can I pay for the Standard License and later upgrade to Pro/Pro RTL paying the difference?
Absolutely yes, that is a very common path for our customers to upgrade.
Does Grial provides support for RTL languages?
Yes! Grial UI Kit supports Right-to-left languages in every screen and template. Switching between LTR and RTL layouts can be done while the app is running, so it’s possible to offer an app-level setting for the language to your end users.
Is there any way of purchasing several Grial licenses?
Yes, Grial can be purchased single or through our Bundles which are sets of 5 licenses with a nice discount.
Do you offer custom design services?
Yes, our custom-design services team can extend/modify Grial to suit your needs. You can read more here.
Once I purchase the product, will I get updates for free?
Yes, we will provide free updates in regards bug fixes and supporting latest Xamarin Forms stable packages. Those are included when you purchase. However, when we release a new major version with new features you will need to pay to get it.
What happens when we change license mode of our app to production? Can we still work on fixes/improvements for our app?
When you switch your license to production you won’t be able to change the app name, iOS bundle id and Android package name. That’s the configuration from Grial’s side. Besides that, you can continue working improving your app normally without any constraint.
What kind of support is included in my purchase?
Customers who purchase Grial get Community support.
Is there a Grial version in Sketch or Photoshop?
There is no official version of Grial for any design software.
However, for Grial 2.0 there is a community free Sketch version which you can find here:
https://megsoftconsulting.com/download/grial-kit-screens-sketch/
Does Grial UI Kit support UWP?
No, UWP is not officially supported. Since Grial UI Kit is a Xamarin.Forms project, you can take your chances and include UWP in your project, at YOUR OWN risk.
For more details check the following link:
https://github.com/UXDivers/Grial-UI-Kit-Support/issues/367
Will my app depend on your servers to work?
Absolutely not. Our license mechanism will never request your app to connect to our server.
How is the license validated?
The license is generated in our online Grial Admin when you register your Grial purchase. You download it as a file and you add it to your solution.
For more info please check here.
Is there any free trial of Grial?
Unfortunately no. The reason is that we deliver 90%+ of de XAML source code with the product.
Do I get the screens’ XAML source code?
Yes! You get the XAML code for all the screens and templates in your purchased Grial flavor. This way we make sure you can customize it as much as you need.
Do I need to pay a new license per target platform?
No, Grial license is app-based. It doesn’t matter whether your app targets Android, iOS or both, you will need to pay a single license per app.
Do you offer custom design services?
Yes, our custom-design services team can extend/modify Grial to suit your needs. You can read more here.
Is there a Grial version in Sketch or Photoshop?
There is no official version of Grial for any design software.
However, for Grial 2.0 there is a community free Sketch version which you can find here:
https://megsoftconsulting.com/download/grial-kit-screens-sketch/
Does Grial UI Kit support UWP?
No, UWP is not officially supported. Since Grial UI Kit is a Xamarin.Forms project, you can take your chances and include UWP in your project, at YOUR OWN risk.
For more details check the following link:
https://github.com/UXDivers/Grial-UI-Kit-Support/issues/367
Will my app depend on your servers to work?
Absolutely not. Our license mechanism will never request your app to connect to our server.
No items found.
Can I pay for the Standard License and later upgrade to Pro/Pro RTL paying the difference?
Absolutely yes, that is a very common path for our customers to upgrade.
Is there any way of purchasing several Grial licenses?
Yes, Grial can be purchased single or through our Bundles which are sets of 5 licenses with a nice discount.
Do I need to pay a new license per target platform?
No, Grial license is app-based. It doesn’t matter whether your app targets Android, iOS or both, you will need to pay a single license per app.
What does “unlimited seats” mean?
It means that we don’t impose any restriction on the size of the team building the app. Grial license is app-based not seat-based.
What happens when we change license mode of our app to production? Can we still work on fixes/improvements for our app?
When you switch your license to production you won’t be able to change the app name, iOS bundle id and Android package name. That’s the configuration from Grial’s side. Besides that, you can continue working improving your app normally without any constraint.
How is the license validated?
The license is generated in our online Grial Admin when you register your Grial purchase. You download it as a file and you add it to your solution.
For more info please check here.
No items found.
No items found.

Topics

Is there any free trial of Grial?
Unfortunately no. The reason is that we deliver 90%+ of de XAML source code with the product.
Can I pay for the Standard License and later upgrade to Pro/Pro RTL paying the difference?
Absolutely yes, that is a very common path for our customers to upgrade.
Does Grial provides support for RTL languages?
Yes! Grial UI Kit supports Right-to-left languages in every screen and template. Switching between LTR and RTL layouts can be done while the app is running, so it’s possible to offer an app-level setting for the language to your end users.
Is there any way of purchasing several Grial licenses?
Yes, Grial can be purchased single or through our Bundles which are sets of 5 licenses with a nice discount.
Do you offer custom design services?
Yes, our custom-design services team can extend/modify Grial to suit your needs. You can read more here.
Once I purchase the product, will I get updates for free?
Yes, we will provide free updates in regards bug fixes and supporting latest Xamarin Forms stable packages. Those are included when you purchase. However, when we release a new major version with new features you will need to pay to get it.
What happens when we change license mode of our app to production? Can we still work on fixes/improvements for our app?
When you switch your license to production you won’t be able to change the app name, iOS bundle id and Android package name. That’s the configuration from Grial’s side. Besides that, you can continue working improving your app normally without any constraint.
What kind of support is included in my purchase?
Customers who purchase Grial get Community support.
Is there a Grial version in Sketch or Photoshop?
There is no official version of Grial for any design software.
However, for Grial 2.0 there is a community free Sketch version which you can find here:
https://megsoftconsulting.com/download/grial-kit-screens-sketch/
Does Grial UI Kit support UWP?
No, UWP is not officially supported. Since Grial UI Kit is a Xamarin.Forms project, you can take your chances and include UWP in your project, at YOUR OWN risk.
For more details check the following link:
https://github.com/UXDivers/Grial-UI-Kit-Support/issues/367
Will my app depend on your servers to work?
Absolutely not. Our license mechanism will never request your app to connect to our server.
How is the license validated?
The license is generated in our online Grial Admin when you register your Grial purchase. You download it as a file and you add it to your solution.
For more info please check here.
Is there any free trial of Grial?
Unfortunately no. The reason is that we deliver 90%+ of de XAML source code with the product.
Do I get the screens’ XAML source code?
Yes! You get the XAML code for all the screens and templates in your purchased Grial flavor. This way we make sure you can customize it as much as you need.
Do I need to pay a new license per target platform?
No, Grial license is app-based. It doesn’t matter whether your app targets Android, iOS or both, you will need to pay a single license per app.
Do you offer custom design services?
Yes, our custom-design services team can extend/modify Grial to suit your needs. You can read more here.
Is there a Grial version in Sketch or Photoshop?
There is no official version of Grial for any design software.
However, for Grial 2.0 there is a community free Sketch version which you can find here:
https://megsoftconsulting.com/download/grial-kit-screens-sketch/
Does Grial UI Kit support UWP?
No, UWP is not officially supported. Since Grial UI Kit is a Xamarin. Forms project, you can take your chances and include UWP in your project, at YOUR OWN risk.
For more details check the following link:
https://github.com/UXDivers/Grial-UI-Kit-Support/issues/367
Will my app depend on your servers to work?
Absolutely not. Our license mechanism will never request your app to connect to our server.
Does Grial provides support for RTL languages?
Yes! Grial UI Kit supports Right-to-left languages in every screen and template. Switching between LTR and RTL layouts can be done while the app is running, so it’s possible to offer an app-level setting for the language to your end users.
Can I pay for the Standard License and later upgrade to Pro/Pro RTL paying the difference?
Absolutely yes, that is a very common path for our customers to upgrade.
Is there any way of purchasing several Grial licenses?
Yes, Grial can be purchased single or through our Bundles which are sets of 5 licenses with a nice discount.
What does “unlimited seats” mean?
It means that we don’t impose any restriction on the size of the team building the app. Grial license is app-based not seat-based.
What happens when we change license mode of our app to production? Can we still work on fixes/improvements for our app?
When you switch your license to production you won’t be able to change the app name, iOS bundle id and Android package name. That’s the configuration from Grial’s side. Besides that, you can continue working improving your app normally without any constraint.
How is the license validated?
The license is generated in our online Grial Admin when you register your Grial purchase. You download it as a file and you add it to your solution.
For more info please check here.
What kind of support is included in my purchase?
Customers who purchase Grial get Community support.
Once I purchase the product, will I get updates for free?
Yes, we will provide free updates in regards bug fixes and supporting latest Xamarin Forms stable packages. Those are included when you purchase. However, when we release a new major version with new features you will need to pay to get it.

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